At Post Consumer Brands, we're committed to delivering household essentials safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect after placing an order.

Our Shipping Commitment

We work with carefully selected fulfillment partners to ensure our products are packaged with care and shipped as efficiently as possible.

By operating through a streamlined fulfillment network, we're able to:

• Deliver quality household products directly to customers
• Reduce unnecessary storage and handling costs
• Improve inventory efficiency while minimizing waste
• Maintain competitive pricing without compromising quality

Every order is prepared with attention to detail before it leaves our fulfillment facility.

1. Order Processing

After your order has been successfully placed, our team begins preparing it for shipment.

Standard Processing Time

• 2–4 business days

This includes order verification, product inspection, secure packaging, and shipment preparation.

Busy Shopping Periods

During holidays, promotional events, or periods of exceptionally high demand, processing may require up to 5 business days.

2. Shipping Charges

We currently offer a flat-rate shipping fee of $5.99 per order.

Shipping charges remain the same regardless of the number of products purchased.

3. Estimated Delivery Times

Delivery times vary depending on the destination and local carrier services.

Please note that these delivery estimates are provided for reference only and may occasionally vary due to transportation or customs processing.

4. Shipment Tracking

As soon as your package has been dispatched, a shipping confirmation will be issued with tracking information.

Please keep in mind:

• Tracking may become active within 1–3 business days after shipment.
• It is normal for tracking updates to appear gradually while the carrier scans your package through its network.
• Temporary pauses in tracking do not necessarily indicate a shipping problem.

5. Customs & Import Fees

International shipments may be subject to customs procedures depending on local regulations.

Customers are responsible for any applicable:

• Import duties
• Customs charges
• Local taxes
• Government processing fees

Please note that customs inspections may occasionally extend delivery times beyond our estimated schedule.

6. Changes or Order Cancellation

If you need to update your shipping information or request an order cancellation, please contact us as soon as possible.

Requests should be submitted within 12 hours after your purchase.

Once an order has entered fulfillment or has already been shipped, we are unable to modify shipping details or cancel the order.

7. Damaged or Missing Shipments

Customer satisfaction is important to us.

Damaged Package

If your order arrives with visible damage, please contact us within 72 hours after delivery and include clear photographs of both the packaging and the affected product.

After review, we'll arrange an appropriate replacement if necessary.

Package Lost During Transit

If the shipping carrier officially confirms that your shipment has been lost before delivery, we will send a replacement order at no additional cost.

Need Assistance?

If you have questions regarding shipping, delivery status, or your order, our customer support team is happy to help.

Post Consumer Brands

2299 Abbeyglen Cir

Hoover, Alabama 35226

United States

Phone: (205) 994-3221

Website: mombrands.com

Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM (EST)